Frequently asked questions.

Use our quote builder, email info@ccucustom.com, call (404) 967-8028, or stop by the studio. We reply with a free proof and exact pricing — usually within one business day.

Most items have no minimum — order a single engraved gift or thousands of branded shirts. Screen printing is most cost-effective at 12+ pieces; we'll always recommend the best method for your quantity.

Pricing depends on the product, decoration method, quantity and number of colors. Per-piece cost drops as quantities grow. Send us the details and we'll give you transparent, itemized pricing — no hidden fees.

For most orders we collect payment or a deposit once you approve your proof, before production begins. Established corporate accounts can be set up with terms.

Vector files (AI, EPS, PDF, SVG) are ideal, but we can work from high-resolution PNG or JPG too. Not sure? Send what you have and we'll tell you if anything's needed.

Yes. Send your logo and we'll prepare it for production at no charge, or our in-house designers can create artwork from scratch. You'll always approve a free digital proof before we produce anything.

Always. Every order includes a free digital proof so you can confirm colors, placement, sizing and spelling. We revise until it's right — then nothing goes into production without your approval.

Yes — we match thread colors and PMS values for embroidery and printing so your logo stays on-brand across every product and reorder.

Standard turnaround is 7–10 business days after proof approval. Rush service is available on most products — tell us your deadline in the quote and we'll confirm what's possible.

Often, yes. We keep capacity for tight deadlines and event dates. Share your in-hands date up front and we'll tell you immediately whether we can meet it.

Yes — embroidery, printing, laser engraving and awards are all produced under one roof. That means tighter quality control, faster turnaround and one point of contact.

Yes. We ship anywhere in the US and can drop-ship to multiple addresses for company-wide rollouts. Local clients are welcome to pick up at our Atlanta studio.

Absolutely — kitting and split-shipping to individual team members or offices is one of our specialties for corporate accounts.

Almost anything — apparel, caps, bags, drinkware, awards, signs, tech, leather, wood, glass and metal. If you have a product in mind we haven't listed, just ask.

Often, yes. We offer decoration on customer-supplied goods after a quick suitability check on the fabric, material or coating.

Both last well when done right. Embroidery never cracks or fades and gives a premium, dimensional finish; printing is better for large, full-color or photographic designs. We'll recommend the best fit.

Yes. Corporate and recurring clients get dedicated account management, stored brand standards, volume pricing, online reorders and split shipping. Many run uniform and recognition programs with us year-round.

That's a core service. We store your approved artwork and garment specs so reorders are fast, consistent and one click away — across years and locations.